Testimonials

"We have dealt with Autoguard now for over 8 years and use their premium cover on all our used car sales.  From the point of contact  with Richard our account manager through to dealing with claims for customers the process is an easy one.  We find Autoguard an excellent company to deal with, they are most helpful and consistent."

The service was excellent in every way, very professional thank you very much.

A quick email, to thank you all for your excellent service.

It has been a pleasure to speak to all concerned at Autoguard in respect of my claim. Everyone has been polite, accurate and extremely helpful throughout. Regrettably, this is often not the case and I am hugely impressed.

"Arena Cars have been safeguarding our customers using Autoguard Warranties for 10 years now. We’ve used other warranty companies previously and none that have delivered anywhere near the level of service and security like Autoguard do. Friendly and experienced knowledgeable staff handling claims in the office, our dealer representative always on hand to assist us too. We never have issues on the claims procedure any item that fails which is listed always covered. Thank you so much for looking after our customers and us. Thanks again Tony Anderson and The Arena Team."

This was my first time claiming through the warranty and I am totally satisfied with the way everything was handled.

Great to see the first newsletter keeping dealers in touch with the market. Hopefully more to come!

"Pleased to have recently changed over to Autoguard and the early signs are good. Easy to deal with, flexible policies to suit all needs, and some good ideas to help my business. I'm looking forward to working with them."

http://www.ashautocar.co.uk/

I would just like to thank you for your care and attention to my claim. I really value your integrity and customer care.

Very pleased with the service that I received. I would not hesitate to recommend.

Thank you for the quick payment for the claim on our car. We really appreciate the pay out and how smoothly it all went. 

"Autoguard is a great company to partner with, they add real value to our business and for our customers. Professional in the way they handle themselves, and with on-hand support from our field-based account manager, Steve, we couldn't be in better hands"! 

A simple process for making a claim which clearly points out what is covered eliminating undue confusion.

I would like to take the opportunity to thank Autoguard for their swift response in authorising my repairs. I am particularly impressed with the actions of their customer service department. Please pass on my thanks to all involved in my case.

To provide the trust and transparency we want to give to our customers the Autoguard App is the icing on the cake when offering an Autoguard Warranty. Having the details of their contract, along with guides on their smartphone makes contacting Autoguard easy.

In a situation such as a breakdown requiring recovery, the location maps provide clear and accurate details for pick up, along with details of the nearest repairer.

In this digital world having the Autoguard App helps to provide reassurance and also demonstrates its nationwide cover, especially as we are now seeing potential customers who are not always local to us.

2 June 2020

Autoguard is the complete package. Excellent service, great cover, simple website and your own rep that you actually see! First class!

Autoguard Warranties pay claims! This is a marked improvement on my experience with other warranty companies.

Thank you for your care and attention. First class!